Meet our team

The ONE TO ONE Literacy program began in 1989 as a collaboration between the Vancouver School Board and the Junior League of Greater Vancouver.

The Team

Carol Neuman

Executive Director

Carol joined ONE TO ONE as Executive Director in June, 2018. With an MA in Communications Studies from the University of Calgary and a Certificate in Executive Leadership for the Non-Profit Sector from Grant MacEwan University, Carol has served in leadership roles at a non-profit capacity-building organization, a post-secondary student advocacy organization and in numerous board and volunteer capacities across Vancouver, Edmonton and Calgary. A former arts and culture writer, Carol is passionate about how reading sparks curiosity and discovery.


Contact Carol Neuman by email
Alistair Nagle

Program Manager

After living and working in France, Japan and Australia, he found his way to Vancouver and to the rewarding world of children’s literacy. As someone who believes in the power and possibility of language, he is excited by the chance to contribute to his community in a way that closely aligns with his education and experience. Alistair holds a bachelor’s degree in English literature from Bishop’s University and a bachelor’s degree in education from the University of Ottawa. Alistair spends his free time playing softball, doing crosswords, and cheering on (often in vain) his Ottawa Senators and Toronto Blue Jays.


Contact Alistair Nagle by email
Liz Van Den Hanenberg

Volunteer Coordinator

Liz joins ONE TO ONE following a position with an English as a Second Language School in Vancouver. She earned a bachelor’s degree in human rights and international law from Carleton University, and has been an active member of her community since her teens. She has volunteered with children and youth, both in Canada and abroad, in literacy, yoga, art, and gardening and currently sits on the Board of Directors of MOBY Community Garden in East Vancouver. Liz has a passion for storytelling and community building, and is thrilled to bridge the two in her new position with ONE TO ONE.


Contact Liz Van Den Hanenberg by email
Trevor Lau

Development & Communications Officer

Joining ONE TO ONE with experiences in marketing, communications and the non-profit sector, Trevor brings a wealth of experience and an eagerness to make a difference. He aims to mix his passion for literature with supporting young children and their families. Holding Bachelor Degrees in English Literature and Business Administration, Trevor looks forward to helping ONE TO ONE grow . Trevor can be found in a quiet spot reading a memoir, playing recreational sports or enjoying the latest new restaurant in Vancouver.


Contact Trevor Lau by email
Zahida Machan

Program Assistant

Zahida joined the ONE TO ONE team in 2015 and has influenced the organization’s provincial expansion. She holds a Bachelor of Arts in English Literature and a Bachelor of Education from the University of British Columbia and brings an extensive background in education, curriculum development, service-learning, and non-profit management. Now based in Victoria, Zahida is able to put into practice her literacy teaching knowledge with her young bookworm daughter. She spends her free time running, hiking, painting, and enjoying Island life.


Contact Zahida Machan by email
Carol Neuman

Executive Director

Carol joined ONE TO ONE as Executive Director in June, 2018. With an MA in Communications Studies from the University of Calgary and a Certificate in Executive Leadership for the Non-Profit Sector from Grant MacEwan University, Carol has served in leadership roles at a non-profit capacity-building organization, a post-secondary student advocacy organization and in numerous board and volunteer capacities across Vancouver, Edmonton and Calgary. A former arts and culture writer, Carol is passionate about how reading sparks curiosity and discovery.


Contact Carol Neuman by email
Alistair Nagle

Program Manager

After living and working in France, Japan and Australia, he found his way to Vancouver and to the rewarding world of children’s literacy. As someone who believes in the power and possibility of language, he is excited by the chance to contribute to his community in a way that closely aligns with his education and experience. Alistair holds a bachelor’s degree in English literature from Bishop’s University and a bachelor’s degree in education from the University of Ottawa. Alistair spends his free time playing softball, doing crosswords, and cheering on (often in vain) his Ottawa Senators and Toronto Blue Jays.


Contact Alistair Nagle by email
Liz Van Den Hanenberg

Volunteer Coordinator

Liz joins ONE TO ONE following a position with an English as a Second Language School in Vancouver. She earned a bachelor’s degree in human rights and international law from Carleton University, and has been an active member of her community since her teens. She has volunteered with children and youth, both in Canada and abroad, in literacy, yoga, art, and gardening and currently sits on the Board of Directors of MOBY Community Garden in East Vancouver. Liz has a passion for storytelling and community building, and is thrilled to bridge the two in her new position with ONE TO ONE.


Contact Liz Van Den Hanenberg by email
Trevor Lau

Development & Communications Officer

Joining ONE TO ONE with experiences in marketing, communications and the non-profit sector, Trevor brings a wealth of experience and an eagerness to make a difference. He aims to mix his passion for literature with supporting young children and their families. Holding Bachelor Degrees in English Literature and Business Administration, Trevor looks forward to helping ONE TO ONE grow . Trevor can be found in a quiet spot reading a memoir, playing recreational sports or enjoying the latest new restaurant in Vancouver.


Contact Trevor Lau by email
Zahida Machan

Program Assistant

Zahida joined the ONE TO ONE team in 2015 and has influenced the organization’s provincial expansion. She holds a Bachelor of Arts in English Literature and a Bachelor of Education from the University of British Columbia and brings an extensive background in education, curriculum development, service-learning, and non-profit management. Now based in Victoria, Zahida is able to put into practice her literacy teaching knowledge with her young bookworm daughter. She spends her free time running, hiking, painting, and enjoying Island life.


Contact Zahida Machan by email

Lower Mainland

Afton Bell

Program Assistant

Afton is excited to be the Program Assistant for the Tri-Cities. She is passionate about her work in the not-for-profit sector and particularly about bringing the joy of reading to children. She gets plenty of story time practice with her daughter, who is just starting to read. Afton holds a BA in Social Justice from the University of Victoria and a Diploma of Marketing Communications from BCIT. In her spare time Afton enjoys volunteering as a trustee at the Port Moody Public Library.

Andrea Krombein

Program Assistant

Andrea holds qualifications in Journalism, English, Library Science and ESL. She spent 18 years working in South African community libraries, serving the learning needs of ESL families who experienced inadequate education under the Apartheid system. Andrea went on to work for the British Council in the UK, where promoting literacy was the core mission. She believes reading is the most important life skill and the foundation for all other skills, and sees regular one-to-one mentoring as the most effective way to ingrain these skills for life.

Thompson-Okanagan

Thompson-Okanagan

Fiona Clare

Regional Liaison
Kamloops

Cami Klohn

District Coordinator
Kelowna

Katia Bois

District Coordinator
Merritt

Kelly Reid

District Coordinator
Penticton

Patricia Tribe

District Coordinator
Princeton

Dierra Maynard

District Coordinator
Shuswap & Salmon Arm

Kristy Cruikshank

District Coordinator

The Islands

Victoria

Zahida Machan

Regional Liaison
Mount Waddington

Leslie Dyck

District Coordinator
Salt Spring Island

Louise Shelly

District Coordinator

Kootenay-Columbia

Castlegar

Rhonda Palmer

District Coordinator
Elk Valley

Christine Hill

District Coordinator
Golden

Melanie Myers

District Coordinator
Kaslo & Balfour

Barb Szuta

District Coordinator
Kimberly

Carol Fairhurst

District Coordinator
Revelstoke

Koreen Morrone

District Coordinator
Salmo

Lori Dunn

District Coordinator
Slocan Valley

Sayre Knight

District Coordinator
Trail

Caroline Amantea

District Coordinator

Board of Directors

Elaine Hung

Chair

Born and raised in Vancouver, Elaine has been a volunteer in her community for over two decades, dedicating much of that time to supporting children’s education and literacy. Prior to joining the Board in 2015, she was a tutor through ONE TO ONE at an inner-city Vancouver school and experienced how gratifying it was to help children gain confidence through reading.

Elaine is a marketing executive with 15+ years of experience in multi-channel, integrated marketing, with a specialization in digital/direct. As Vice President of Marketing for Sotheby’s International Realty Canada, she leads the company’s national marketing and communications initiatives.

Barinder Chauhan

Vice-Chair

Barinder comes from B.C.’s Interior and has been a volunteer in her community since her school days.  Her volunteering runs from on-the-ground experience to serving on boards.  Literacy has always been a focus, whether it is spending hours at the local library either reading or volunteering, leading book clubs or supporting literary causes.  Barinder has her own consulting business in the healthcare industry with a focus on policy, strategic operations and implementation.

Violet Tam

Treasurer

Jacquie Stebbings

Secretary

Jacquie is a mother of three, two with learning disabilities. She brings to the Board her first-hand experience and appreciation for the many challenges children experience if not given the right support, especially in their primary years. Before motherhood, Jacquie ran an occupational therapy & kinesiology rehabilitation company that helped people suffering from injuries including brain trauma. An entrepreneur at heart, Jacquie consults as a personal life coach, with a special interest in supporting women. She coaches her daughter’s soccer team, and likes to bake while listening to podcasts, run the North Shore trails with a friend, and get at least a few pages read before sleep.

Elaine Fung

Director

Elaine has over 20 years of experience in philanthropy and non-profit management. She is currently the Deputy Director, Development (Western Canada) at UNICEF Canada. She has held her CFRE (Certified Fund Raising Executive) since 2009 and certification in fundraising along with a B.Com and a MBA.

She is a member of Canadian Association of Gift Planners (CAGP) and Association of Fundraising Professionals (AFP). She was the vice-chair of the CFRE Accreditation Committee of AFP Vancouver Chapter and member of CAGP Vancouver Chapter’s Programming Committee. Elaine is very passionate about literacy, education and children. She is a strong believer that we can all play in creating opportunities and making a difference in the world.

Jennifer Smith

Director

Jennifer is a lawyer with over ten years of experience advising for-profit, not-for-profit and Crown corporations on diverse corporate and commercial matters, including board governance.

Originally from Coquitlam, Jennifer studied and worked in Washington, DC and Toronto before returning home to the Vancouver area. Jennifer is currently Senior Legal Counsel and Associate Corporate Secretary for the British Columbia Lottery Corporation.  She is also a long-time volunteer with the YWCA of Metro Vancouver High School Mentorship Program and the Georgetown University Alumni Admissions Program.

Natalie Morissette

Director

Natalie joined the board in 2017, bringing with her considerable experience in the BC school system.  Originally from Quebec, Natalie has been a French Immersion teacher since 1989.  She is a trained resource teacher, and is currently an elementary school principal with the Vancouver School Board.

Natalie is passionate about literacy and is a former District Literacy Mentor for the VSB, and toured the Province as a Literacy Mentor for two years. Having discovered the ONE TO ONE Literacy program in 2011, Natalie immediately implemented it in her own school.  Outside of her professional life, Natalie is a mother, traveller and painter.

Shaffina Hirji

Director

Francis Chang

Reading has been a central part of family life for Francis, who was born in Japan, grew up in Vancouver and studied and worked in Montreal, New York, Toronto and Hong Kong. Francis has over two decades of experience working in law and media, including as a partner in the Vancouver office of Blake, Cassels & Graydon LLP, and in senior legal roles with FOX Networks Group and Walt Disney Television International.

Francis is active in the not-for-profit community in various volunteer advisory and board roles, and is always happy to give and receive book recommendations.

Tina Heywood

Growing up in Vancouver’s public school system, Tina experienced first-hand the importance of building a solid foundation in literacy at a young age. Her two school-aged children keep her on her toes and remind her of the tremendous impact that One to One can make on children’s literacy.

Tina is a Risk Management and Finance executive with 20+ years of experience in leading international public companies to evolve their risk management framework, operational & financial processes and internal audit practices. Tina spent 10 years working in both London, England and New York City, and gained valuable perspectives from life outside of Vancouver.

Jacquie Lavoie

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