Complete Your

Criminal Records Check

✅ How to Set Up the BC Services Card App and Verify Your Identity 

 

Step 1: Download the BC Services Card App 

  • Go to the App Store (iOS) or Google Play Store (Android). 
  • Search for “BC Services Card”. 
  • Download and install the official BC Services Card Mobile App on your phone. 

 Step 2: Launch the App and Start Setup 

  • Open the app on your phone. 
  • Follow the on-screen instructions to add your physical BC Services Card to the app. 
  • This process will create a “mobile card”, which is a secure digital version stored on your phone. 

Step 3: Complete Identity Verification (One-Time Security Check) 

To activate your mobile card, you must verify your identity. You have two options: 

Option A: Verification by Video Upload 

  1. Use the app to record a short video of yourself as instructed. 
  2. Submit the video through the app. 
  3. You’ll receive an email confirmation once your identity is verified. 

Option B: Verification by Live Video Call 

  1. Choose the video call option in the app. 
  2. Before the call: 
    • Take a clear photo of yourself using the app. 
    • Make sure you’re in a quiet, well-lit place. 
  3. Wait a few minutes for a Service BC Agent to start the video call. 
  4. During the call, the agent will verify your identity in real-time. 

Step 4: Use Your Mobile BC Services Card 

  • Once verification is complete, your mobile card will be activated. 
  • You can now use it to: 
    • Log into government websites securely. 
    • Access various provincial services online. 
  • You will not need to reverify your identity again for most services. 

 

✅ How to Submit a Criminal Record Check Using the BC Ministry of Justice Portal 

 

WHO NEEDS THIS: If you are working or volunteering with children or vulnerable adults, you’ll be required to complete a Vulnerable Sector Criminal Record Check, even if you’ve had other CRCs in the past.

 

Step 1: Log on to the Ministry of Justice Portal 

  • Click here to access the Ministry of Justice Portal 
  • Use ONE TO ONE’s organization code to initiate your application: AJK5NUBK4H 

 Step 2: Review the Checklist 

  • A checklist will appear, showing what you’ll need to complete the application (e.g., ID, payment method if required). *Note: no payment is required for your criminal record check. 
  • It’s recommended (but not required) to log in using your BC Services Card. This helps skip the ID verification step later and processes your application faster. 

Step 3: Confirm Organization Details 

  • The portal will display details about the organization requesting the check. 
  • Confirm that the information is correct. 
  • Type “Volunteer Reading Tutor” in the job title section. 

 Step 4: Accept the Terms of Use 

  • Scroll to the bottom of the Terms of Use page. 
  • Check the box to agree and continue. 

 Step 5: Log In (Optional but Recommended) 

  • If you use your BC Services Card login, the process is faster: 
  • Your identity is automatically verified. 
  • Some personal information is auto-filled (name, date of birth, email). 
  • If you don’t have a BC Services Card account, visit the BC Services Card website to set one up. 

Step 6: If you do not use the BC Service Card App, Fill Out the Application Form 

You’ll be prompted to provide: 

  • Full legal name (or indicate if you have only one name) 
  • Email address and phone number 
  • Date of birth and birthplace (pre-filled if you logged in) 
  • Driver’s license number (optional) 
  • Sex (optional, helps prevent duplicate records) 
  • Aliases or other names you go by (if applicable) 
  • Mailing address using the Canada Post lookup tool (manual entry is also available, including international addresses) 

 Step 7: Review and Confirm Your Information 

  • Check all your entries. 
  • Make any necessary corrections before submitting. 

 Step 8: Agree to the Declaration and Consent 

  • Check all boxes confirming your consent for the criminal record check. 
  • The system will log the date and time of your consent. 

 Step 10: Submit and Receive Confirmation 

  • Submit the completed application. 
  • You’ll receive a confirmation email once your form is received. 

 

  If you have any questions, please be in touch with Omar.